Royal Daawat is dedicated to safeguarding your privacy and ensuring that all your personal information is managed securely and responsibly. This policy outlines how we aim to achieve this and includes the information collected when:
⦁ you use our website www.royaldaawat.co.uk
⦁ you make a booking on our website.
⦁ you make orders on our website.
⦁ you make enquiries on our website.
Definition of Personal Data
Personal Data refers to any information that pertains to an identifiable individual, whether directly or indirectly. In this context, it refers to the personal data you provide to us through our website. By submitting your personal data, you consent to our use of that information in line with this policy. Please make sure to read this policy thoroughly to fully understand it.

Who are we?
Royal Daawat is an Indian restaurant/venue based in 14 Market Pl, Ringwood, BH24 1AW.

How do we gather information from you?

We collect information in the following ways:
⦁ When you place an order.
⦁ When you make a booking.
⦁ When you create a user account.
⦁ When you reach out to us through the contact form.

What Information Do We Collect from You?
We may ask you to provide personal information when making a booking. This information is necessary to fulfil your request and allow you to dine at our venue. When you make a booking, Royal Daawat collects details such as:
⦁ Title
⦁ Name
⦁ Email address (for booking confirmations and feedback)
⦁ Home or work address
⦁ Billing information
⦁ Phone number
When you access our website, we automatically gather “Device Information” about your hardware and software. This may include:
⦁ Device type (e.g., mobile, computer, laptop, tablet)
⦁ Cookies
⦁ Operating system
⦁ IP address
⦁ Browser type
⦁ Browser details (e.g., type, language, and history)
⦁ Domain names
⦁ Access times
⦁ Settings
⦁ Referring website addresses
⦁ Other device-related data to provide our services as described in this policy.

Location Information
If you use our website, we may also receive your general location (e.g., city or neighbourhood).

How Is Your Information Used?
We will always have a lawful basis for using your personal data, whether it’s necessary for completing a booking, you have consented to its use (e.g., subscribing to emails), or it is in our legitimate interests. The information we collect helps us understand your needs and improve our services, including:
⦁ Keeping internal records
⦁ Sending service emails (such as booking confirmations and post-dining feedback)
⦁ Enhancing our products and services
⦁ Sending marketing communications if you have opted in
⦁ Customizing the website to suit your interests

Who Has Access to Your Information?
We do not sell, distribute, or lease your personal information to third parties. Your data will be protected in accordance with current legislation. We may share your information with companies necessary for delivering services on our behalf, such as delivery service providers and payment processors, as well as with your consent or as permitted by law.
Third parties whose content appears on our site may use their own cookies, as detailed in the ‘Use of Cookies’ section. We recommend reviewing their privacy policies, as we do not control their data collection or use.
You can choose to limit the collection or use of your personal information at any time. Please refer to the “Your Choices” section of this Privacy Policy for more details.

Security
We prioritize data security and have implemented appropriate measures to protect the information collected through our site.

Use of Cookies
Like many websites, we use cookies to enhance your online experience. A cookie is a text file placed on your hard drive by a web server that allows the website to recognize you during your visits. Cookies collect data about your browsing behavior but do not identify you personally.
We use cookies for several purposes:
⦁ Authentication, Personalization, and Security: Cookies help verify your account and device, making it easier for you to access our services while preventing fraudulent use of login credentials.
⦁ Performance and Analytics: Cookies help us analyze service usage and performance, such as tracking page views and email openings, which allows us to provide relevant information.
⦁ Third Parties: Third-party services may use cookies to enable sign-ins to their services from our site. We may also use cookies from third-party analytics tools like Google Analytics. Their cookie usage is governed by their privacy policies.
⦁ Opting Out: You can configure your browser to refuse cookies, though this may limit your ability to use certain services.
Our site may include links to other websites. Please note that we have no control over how your data is collected, stored, or used by those sites. We recommend reviewing their privacy policies before providing any information.
What If Our Business Changes Hands?
From time to time, we may expand or reduce our business, which could involve selling or transferring control of all or part of our operations. Any personal data you’ve provided relevant to the transferred business will also be passed on. The new owner will only be permitted to use your data for the same purposes it was originally collected for. You will be notified in advance of any data transfer, and you will have the option to request the deletion or withholding of your data from the new owner.

Changes to This Statement
Royal Daawat may periodically update this Privacy Policy to reflect feedback from customers and changes within the company. We encourage you to review this statement regularly to stay informed about how we protect your information. This policy was last updated in October 2024.

Contact Information
Royal Daawat values your feedback on this Privacy Policy. If you feel that Royal Daawat has not complied with this policy, please reach out to us at info@royaldaawat.co.uk. We will make every effort to promptly address and resolve the issue.